Contents
Book map 4
Introduction 6
Unit 1 What is ICT? 10
Unit 2 ICT in the workplace 26
Unit 3 Introduction to ICT systems 42
Unit 4 ICT in education 60
Unit 5 The history of ICT 74
Unit 6 The Internet ^ 96
Unit 7 Software development 112
Unit 8 Efficiency in computer systems 132
Unit 9 Human-computer interaction (HCI) 150
Unit 10 E-commerce and e-government 172
Unit 11 Computing and ethics 192
Unit 12 ICT in the future 218
Resource pages 236