CONTENTS
onvergence in Convergence in technology
Telecoms and IT Convergence in business
A converged future
Talking about change
Degrees of probability in the future
Mobility
Mobile devices
Mobile technology in retail
Location-based services
Recommending、 Explaining in simple terms
21
Software
The software development process Software solutions Project management
Future consequences Assessing options Time periods
30
Networking
Global infrastructure Enterprise networking Network management
Sequencing Relative pronouns
39
Data centres and security
Data Centres information security Banking security
Talking about imaginary situations Giving instructions
48
Services
Managed services Service Level Agreements Negotiating an SLA
Comparing adjectives The language of negotiating
56
Media
Television Media start-ups Website usability
Assessing businesses Describing place
Healthcare The passive
Surveillance Opinions
Technology adoption in society
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