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Event Logistics

Event Logistics

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Contents
Thanx to ix
 
Preface to the first edition x
 
Part 1 Introduction; events and logistics 1
 
1 The meaning of event logistics 3
 
1.1 The road to an experience economy and an events society 3
 
1.2 The history of events and the logistics of events 5
 
1.3 Logistics, events and event logistics 7
 
1.4 An event as a logistic hub . 10
 
1.5 Actors at an event . 12
 
2 Classifications and characteristics of events 15
 
2.1 Types of events 15
 
2.2 Characteristics of events 16
 
2.3 Logistic elements of events 19
 
2.4 Logistic consequences of events 23
 
2.5- Event logistics and project management . 24
 
Part 2 Logistic flows; people and goods 27
 
3 Processes as the basis for an event 29
 
3.1 Thinking in processes 29
 
3.1.1 The desired aggregation level of the processes 31
 
3.1.2 Characteristics of processes 32
 
'3.1.3 Influencing processes . _ 33
 
3.2 The logistic chain of an event; the layer model 34
 
3.2.1 Layer 1; influencing mobility ■ 35
 
■ 3.2.2 Layer 2; steering processes, accessibility , 37
 
3.2.3 Layer 3; access to the site and event spaces , 38
 
3.2.4 Layer 4; the core; processes at the event site 43
 
3.3 Application; case Province Pop 44
 
3.3.1 Consideration 1; choice of locatron and size of site 45
 
3.3.2 Consideration 2; accessibility nfodalities 46
 
3.3.3 Consideration 3; accessibility flow of goods 47
 
3.3.4 Consideration 4: capacity of the traffic provisions 48
 
3.3.5 Consideration. 5; noise pollution - 50
 
3.3.6 Consideration 6; evacuation space 53

 

4 Layout 55
 
4.1 Site layout; basic data 55
 
4.1.1 Determining characteristics of Public, Persons and Products (P) 57
 
4.1.2 Determining quantities (Q) 59
 
4.1.3 Determining the routing (R) 62
 
4.1.4 Determining the necessary support services (S) 64
 
4.1.5 Time of movements (T) 64
 
4.2 Application; step-by-step plan for the design of Province Pop 65
 
4.2.1 Specification of functions and activities (P and S) 65
 
4.2.2 Conflicting and strengthening activities 70
 
4.2.3 Determining the space needed (Q) 74
 
4.2.4 Flows of public at the site (R) 79
 
4.2.5 Crowd management and crowd control 82
 
4.2.6 First layout 85
 
4.2.7 Design verification 89
 
4.2.8 Definitive design 90
 
4.2.9 Ground plan 91
 
5 The execution 93
 
5.1 Construction; preparing for building 93
 
5.2 Planning and organization of construction 95
 
5.3 The flow of materials on the site 98
 
5.4 The accreditation 99
 
5.5 .. The order of construction -.99
 
5.6 The festival 102
 
5.7 Dismantling, tidying up 105
 
6 Influencing processes 109
 
6.1 Queuing theory 109
 
6.2 Data as the basis for ‘planning and control’ 112
 
6.3 Data as the basis for capacity calculations 113
 
6.4 Desired data for calculations 114
 
6.5 Data collection 121
 
6.6 The importance of the duration of processes 125
 
6.6.1 The influence of process variation on waiting times 125
 
6.6.2 Simulation 127
 
6.7 Capacity raising measures 129
 
6.7.1 Methods 130
 
6.7.2 Means 132
 
6.7.3 People 134

 

Part 3 Preconditions and developments 135
1 Organization and communication 137
7.1 Organization 138
7.2 Organizational structures 138
7.2.1 Simple structure 138
7.2.2 Functional structure 139
7.2.3 Division structure 140
7.2.4 Network .structure 141
7.3 Organizational structure per phase , 141
7.3.1 Concept phase 142
7.3.2 Definition phase 143
7.3.3 Design phase 143
7.3.4 Preparatory phase 144
7.3.5 Production phase 145
7.3.6 Functioning phase 146
7.3.7 Follow-up phase 146
7.4 Consultation structure and communication per phase 146
7.4.1 Concept phase 148
7.4.2 Definition phase . 148
7.4.3 .Design phase 149
7.4.4 Preparatory phase. 150
7.4.5 Production phase and functioning phase 150
The logistics 151
: Tasks and responsibilities of the logistic manager
per phase 153
8.1.1 Concept phase 154
8.1.2 Definition phase and design phase 154
8.1.3; Preparatory phase 154
8.1.4. Production and functioning phase 155
8.1.5 Follow-up phase 156
8.2 The place of logistics in the organization 156
8.3 . Project planning. 156
8.3.1 Work Breakdown Structure (WBS) 157
8.3.2 Planning techniques 158
8.4 Scenarios 160
8.5 Flows of information 161
8.5.1 Information logistics 162
8.5.2 Flows of information at events 163
8.5.3 Information control 165
8.5.4 Information systems . . . 166
. 8.5.5 Decision documents 167
8.6 Communication ... 170
8.6.! Communication in the phases for events 170
 
8.6.2 Communication during the event 171
 
8.6.3 Communication after the event 173
 
9 Safety and safety policy 175
 
9.1 Safe flows 176
 
9.2 Risk management of safety of the public 179
 
9.2.1 Risks; responsible parties and parties involved 180
 
9.2.2 GRIP 180
 
9.2.3 Aim of risk analysis 182
 
9.2.4 The risk analysis 183
 
9.2.5 Nibra risk analysis 186
 
9.3 Process risk analysis 187
 
9.4 Five-step approach risk analysis 187
 
9.5 Laws and regulations'at events . - 192
 
9.6 The safety plan 192
 
9.6.1 . Points of departure for a safety plan 194
 
9.6.2 The safety plan as (logistic) work instrument. 195
 
9.6.3 Safety in relation to logistics - 196
 
9.7 Permits 197
 
9.7.1 Kinds of permits ^ 198
 
9.7.2 Parties involved 199
 
9.7.3 Permit procedure '* 200
 
9.7.4 And when the pefm.it has been granted ... / 203
 
. 10 Developments in event logistics - 205
 
10.1 Growth of the event industry 205
 
10.2 Increasing participation of the authorities - 208
 
10.3 Increasing internationalization 210
 
10.4 Increasing importance of sustainability ; 211
 
10.5 Increasing professionalization 213
 
10.6 More attention for safety and security . 214
 
10.7 Challenges of the event industry 215
 
10.8 In conclusion . 217
 
Bibliography 223
 
Appendix 1 content event safety plan 230
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